Mechanic - Workshop/Field Service - Dandenong

Mechanic - Workshop/Field Service

Role Objectives

Key Duties

Mechanical
• Liaise and receive priority job allocations from the Leading Hand/Manager/Senior hire Controller/Transport co-coordinator/Hire controller as applicable to branch.
• Clean and maintain all hire equipment, vehicles, plant and buildings etc by checking, repairing, servicing, fault finding, testing and tagging in accordance with all legislative requirements.
• Maintain a record log of all checks conducted including any electronic monitoring systems allocated to each item of equipment and file accurately ensuring accessibility of documentation and records.
• Blue Tag the returned and checked hire equipment and store in the appropriate area.
• Make requests for all required parts, equipment and resources to complete duties through appropriate procedures and channels within the organisation.
• Assist customers in loading and unloading hire equipment, check trailer lights and connect cables.
• Undertake and conduct quality customer service, answer telephones and take orders when necessary.
Driving and Delivery
• Undertake relief delivery and driving duties within abilities including loading and unloading trucks and trailers with equipment to support transport and operations.

Key Responsibilities & Accountabilities

The employee will be responsible for the following:
• Become familiar with the specifications/procedures/policies in relation to activities, processes and service provisions encompassed within their area.
• Actively participate in investigation, discussion and resolution, where it relates to the employee's area.
• Ensure all services provided are to customer service and company expectations.
Policies and Procedures
Ensure the Company's Policies and Procedures are adhered to and all relevant forms are completed in an objective and informative manner.
Occupational Health and Safety
• Ensure the procedures concerning Occupational Health and Safety are followed.
• Ensure a safe working environment for all employees.
Smoke Free Workplace
The employee will comply with a smoke free work environment, which includes all organisational areas and vehicles.
Drugs and Alcohol
The employee will comply with the Company Policy in maintaining a workplace free of illegal drugs and alcohol, which includes all organisational areas and vehicles.
Equal Employment Opportunity and Harassment
The employee will comply with the Company's Policy and Government legislation in maintaining a workplace free from discrimination and harassment.
Electronic Mail and Telephones
• Receiving and initiating personal telephone calls should be limited to calls of necessity or emergency as is the receiving and initiating of personal facsimiles.
• Receiving and initiating personal e-mail messages are always discouraged, moreover it is prohibited to download any information from the internet for personal use at any time.
Confidentiality and Ethics
Ensure a high standard of confidentiality and ethics is always maintained.
Meetings
• Contribute fully in all meetings as required.
• Generate discussion relative to issues only in appropriate forums.
Hours
Normal working hours will be between 7.30am and 4.30pm weekdays, with ½ hour lunch break.

Essential Skills, Competence & Experience

• Ability to follow instructions
• Ability to work collaboratively and harmoniously as a member of the team
• Ability to work independently without constant supervision
• Ability to remain productive without supervision.
• Ability to work within a time frame
• Aptitude for communicating effectively
• Flexible in approach to work
• Willingness to learn new mechanical skills and new equipment use and repair procedures.
• Broad mechanical skills and/or qualifications
• Basic knowledge of the maintenance and use of all hire equipment.
• Well-developed communication and interpersonal skills
• Knowledge of Geelong, Melbourne and country Victoria.

Minimum Experience Requirements

• Broad industrial and maintenance experience
• Good mechanical aptitude and experience
• A current Victorian Driver's License
• EWPA Ticket
• Forklift Ticket
• Work Platform ticket
• Ability to use initiative
• Ability to work autonomously and in a team environment
• Positive attitudes towards fellow employees
Preferred Requirements
• First Aid Certificate including CPR
• Truck endorsed driving licence.

Performance Outcomes & Development Requirements
The role is required to behave and perform in accordance with this Position Description 's minimum requirements, follow all reasonable instructions from the role's direct and indirect reports, and follow directions from TBH's Senior Management Team.
Actual performance Vs planned performance, in addition to any necessary continual learning and/or development needs, will be managed in accordance with TBG-CS-STD-002 Performance, Development and Discipline.